Simpler, less legally scary sounding version for artists & photographers

  1. We will never use or sell your artwork without prior written consent from you. Uploading works to this platform does not give us any ownership over your copyright – that belongs to you.
  2. Once you have created your work on the platform you have complete freedom to further edit the listing, including changing names, descriptions, images, sizes available for sale, and the pricing.
  3. If someone purchases a work from you via the platform you will receive an email confirmation that includes the customers details. In the future we do intend to develop and provide a dashboard in your profile to keep track of this information more openly.
  4. Our pricing model is [artwork price] + [printing cost] + [packing and shipping cost]. The artwork price that you set in the platform is the amount you shall receive less 3.4% transaction fee. The transaction fee is not for us, but rather it covers the credit card processing providers fee that we are obliged to pay on each transaction.
  5. Upon completion of a purchase we will pay the required amount to your PayPal account within a maximum of 30 days post transaction. We will aim to process it quicker than this in most cases and we are happy for you to reach out if you need us to expedite payment terms for any particular reason. We can’t promise we can, but we will certainly review any requests and act accordingly.
  6. We abide by copyright laws, so please make sure that you own the appropriate rights to all the images you upload to the website. We retain the right to reject or remove any works from our platform that may be subject to copyright infringement.
  7. We also retain the right to remove or reject any works that we feel may be unsuitable for display on the website. We have to be somewhat mindful of the jurisdiction that we operate within and the potential broad range of prospects who might be viewing things on our platform.

More detailed terms and conditions

Customer Content

Our website service (the “Service) allows the artists (the “Artist”) to post content, including but not limited to, all information, data, text, photographs, graphics, messages or other materials (the “Content”). The Artists are solely responsible for the Content that the Artist posts to the Service, including its legality, reliability, and appropriateness and the Artists agree to comply with all local rules regarding online conduct and acceptable Content.

Art Framing Group Pte. Ltd. (“AFG”) does not control the content provided by the Artists and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will AFG be liable in any way for any content you may be exposed to that you may find offensive, indecent or objectionable.

The Artists acknowledge that AFG does not pre-screen content, but that AFG has the right (but not the obligation) in our sole discretion to remove any content that violates the terms of service or may otherwise be objectionable.

The Artist further acknowledge and agree that AFG may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of AFG, its users and the public.

Artist’s Warranty and Indemnification

When the Artist provides AFG with the Content, the Artist warrants to AFG that:

  1. you are the sole legal and beneficial owner of, and own all the intellectual property rights (or have the requisite licence in place) in all Content that you upload to the Service;
  2. you have not licensed or assigned any intellectual property rights in the Content to any other party;
  3. the Content are your original work and have not been copied wholly or partially from any other source;
  4. you have full authority to licence us to print (and reprint) the Images;
  5. if you share your Content, you have full authority to licence and allow the third party to download, print and/or sell your Images in accordance with these Terms and the permissions that you give;
  6. the Content do not incorporate any material that infringes the copyright or any other rights of any third party, including any right of confidentiality and its exploitation shall not place any person in contempt of court nor in breach of any provision of any statute; and
  7. you are not aware, having made full and reasonable enquiry, of any claim by any third party that the Content or any pre-existing material incorporated in the Content, or the exploitation of the Content by you, us or any customer, has infringed or will infringe any rights of any third party and you agree that you shall immediately inform us if you become aware of any such claim.

The Artists agree to defend, indemnify and hold harmless AFG, their employees and affiliates against any and all claims, damages, legal fees, costs and expenses arising out of or in connection with any intellectual property rights claims in relation to your Content.

Payment terms for Artists

AFG will arrange to settle funds to the paypal account that you designate (the “Paypal Account”). The Artists affirm that you are authorized to initiate settlements to and debits from the Paypal Account, and that the PayPal Account is owned by you. Please make sure that any information about the Paypal Account that you provide to us is accurate and complete. If you provide us with incorrect information (i) you understand that funds may be settled to the wrong account and that we may not be able to recover the funds from such incorrect transactions and (ii) you agree that you are solely responsible for any losses you or third parties incur due to erroneous settlement transactions, you will not make any claims against us related to such erroneous settlement transactions, and you will fully reimburse us for any losses we incur.

AFG shall initiate settlement to your Paypal Account within 30 days from receipt of monies into AFG account from the customer. We reserve the right to suspend settlement to you and examples of situations where we may do so are: (i) where there are pending, anticipated, or excessive disputes, refunds or reversals; (ii) in the event that we suspect or become aware of suspicious activity; or (iii) where we are required by law or court order. We have the right to withhold settlement to your Paypal Account upon termination of AFG’s agreement with the Artist if we reasonably determine that we may incur losses resulting from credit, fraud or other legal risks associated with your Paypal Account. If we exercise our right to without payment to the Artist for any reason, we will communicate the general reason for withholding the payout and give you a timeline for releasing the funds.

Content Backups

Although backups of Content are performed on a hard drive, AFG does not guarantee there will be no loss or corruption of data. The Artists acknowledge that AFG has no liability related to the integrity of Content and the Artists shall maintain a complete and accurate record of any Content in a location independent of the Service.

Should any Artist require us to delete their Content on our hard drive, the Artist shall email us at

Colour Accuracy

AFG will reproduce colour from submitted print-ready files as closely as possible, but cannot exactly match colour and density. Because of inherent limitations with the printing process, as well as neighbouring image ink requirements, the accuracy of colour reproduction is not guaranteed. By placing an order with AFG you agree to this limitation. We will try our best to match the gradient density of each colour, but we accept no responsibility for colour variations between the artist’s files and the final printed piece. Under no circumstances will a reprint be honoured for colour variations that have occurred during the printing process. We are not liable for colour matching or ink density on screen proofs that you approve. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not colour or density.


We follow copyright laws very seriously, and stand for the rights of artists first. The Artist shall retain any and all of the Artist’s rights to any Content that the Artists submit, post or display on or through the Service and the Artists shall be solely responsible for protecting those rights.

By posting Content to the Service, the Artists grant AFG the right and licence to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. The Artists shall retain any and all of the Artist’s rights to any Content the Artists submit, post or display on or through the Service and the Artists are solely responsible for protecting those rights.

The Artists agree that this licence includes the right for AFG to make the Artist’s Content available to other users of the Service, who may also use the Artist’s Content subject to these terms.

Online Prices

Pricing on our website is subject to change. Price guarantees are only honoured if they’ve been delivered as a recent estimate or quote (web form or emailed copy). If in doubt, please contact us for current pricing in written form. Any prices listed on our site are subject to change at any time.


If an order must be cancelled, the user must contact an AFG sales representative by email to explaining the reason for the print order cancellation. If work has not started on the order, AFG may agree to hold the user free of all charges and the order will be cancelled. If any service has been rendered, the user is held responsible for the payment of the applicable charges. If the order has been sent to print, the user is responsible for payment of the full billable amount. However, cancellations may still be possible on any shipping fees incurred if the customer decides not to proceed with the shipment of the print.

Re-prints & Returns Policy

In the unlikely event that your print is received with marks or damage caused by the delivery service, please send photographs of the damaged picture and send it to us at As soon as we have verified the damage a replacement print will be sent out as soon as possible. Please note that normal turnaround times may apply. Please note that we do not accept responsibility for any damage caused by the customer as this is outside our control. Prints damaged by the customer will not be accepted for reprint service.

Entire Agreement

This contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in this contract.

Privacy and Data Protection

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

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